Shipping policy
Lumbre Studioz Shipping and Return Policy
At Lumbre Studioz, we want you to love your purchase. Please take a moment to review our shipping and return guidelines:
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Shipping Information
- We process and ship orders within 2–3 weeks after receiving your order.
- All orders are shipped via [Carrier Name, e.g., USPS, FedEx, etc.]. Shipping times may vary depending on your location.
- Shipping costs are calculated at checkout based on your delivery address.
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Return & Exchange Policy
We want you to be completely satisfied with your Lumbre Studioz purchase. If for any reason you are not, we offer **store credit or exchanges** under the following conditions:
Return Window: You have 1 day from the date of receiving your order to request a return or exchange.
- **Store Credit or Exchange Only:** We do not offer refunds. Returns are eligible for **store credit** or **exchange** only.
- **Condition of Returned Items:** Items must be unused, unworn, and in their original packaging with all tags attached.
- **Return Process:** To initiate a return or exchange, please email us at support@lumbrestudioz.com
** with your order number and reason for return. We will guide you through the next steps.
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Non-Returnable Items
Unfortunately, we cannot accept returns on **final sale items**, **personalized items**, or **worn or damaged goods**.
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If you have any questions or need further assistance, feel free to reach out to our customer support team at support@lumbrestudioz.com
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Thank you for shopping with Lumbre Studioz!